Privacy Policy

This Privacy Policy outlines how Jawai Urban Foundation  (“we,” “us,” “our”) collects, uses, discloses, and protects your personal information when you visit our website, apply for a loan, or use our services. We are committed to safeguarding your privacy and ensuring that your personal data is handled securely and in compliance with applicable laws, including the Information Technology Act 2000 and the Companies Act 2013.

1. Introduction
Jawai Urban Foundation is a Micro Finance Company registered under Section 8 of the Companies Act 2013, providing Personal Loans, Business Loans, and Group Loans. This Privacy Policy applies to all users of our website, loan applicants, and customers who use our services. By using our website and services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect various types of information from you, including:

a. Personal Information

Personal information refers to any data that can be used to identify you. This may include, but is not limited to:

• Name: First and last name.
• Contact Information: Email address, phone number, and mailing address.
• Identity Verification: PAN card, Aadhaar card, voter ID, or any other government-issued ID.
• Financial Information: Bank account details, income proof, credit history, and other financial data necessary for loan processing.
• Employment Information: Details about your employment, including employer name, job title, and income.

b. Non-Personal Information

Non-personal information refers to data that cannot be used to identify you. This may include:

• Browser Information: IP address, browser type, and version.
• Device Information: Type of device, operating system, and unique device identifiers.
• Usage Data: Pages visited, time spent on the website, and other interaction data.

3. How We Collect Information

We collect information through various means, including:

• Direct Interaction: When you fill out forms, apply for a loan, or contact us directly.
• Automated Technologies: We use cookies, web beacons, and other tracking technologies to collect data automatically as you navigate through our website.
• Third-Party Sources: We may obtain information from third parties, such as credit bureaus, financial institutions, and other service providers.

4. Use of Collected Information

We use the information we collect for the following purposes:

a. Loan Processing

• Eligibility Assessment: To determine your eligibility for the loans we offer.
• Credit Evaluation: To assess your creditworthiness and risk profile.
• Loan Disbursement: To process and disburse the approved loan amount to your bank account.
• Repayment Management: To manage loan repayments, including reminders and collections.

b. Customer Support

• Communication: To respond to your inquiries, requests, and complaints.
• Account Management: To manage your account and provide updates on your loan status.

c. Legal Compliance

• Regulatory Requirements: To comply with applicable laws, regulations, and government requests.
• Fraud Prevention: To detect, prevent, and investigate fraud and other illegal activities.

d. Marketing and Promotions

• Offers and Promotions: To send you promotional offers, newsletters, and other marketing communications.
• Personalized Content: To provide personalized content and advertisements based on your interests and preferences.

5. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

a. Service Providers

We may share your information with third-party service providers who assist us in operating our website, processing loans, and providing our services. These service providers are required to protect your information and use it only for the purposes for which it was disclosed.

b. Legal and Regulatory Compliance

We may disclose your information to government authorities, law enforcement agencies, or other third parties if required by law or in response to legal processes such as subpoenas or court orders.

c. Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.

d. Credit Bureaus and Financial Institutions

We may share your information with credit bureaus and other financial institutions for the purpose of credit evaluation and reporting.

6. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Data transmitted between your browser and our servers is encrypted using Secure Socket Layer (SSL) technology.
• Access Controls: Access to your personal information is restricted to authorized personnel only.
• Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Your Rights

You have the following rights concerning your personal information:

a. Access

You have the right to access the personal information we hold about you. You may request a copy of your data by contacting us at [contact details].

b. Correction

If you believe that any information we hold about you is inaccurate or incomplete, you have the right to request a correction.

c. Deletion

You may request the deletion of your personal information, subject to certain conditions and legal obligations.

d. Withdrawal of Consent

If you have given consent for the collection and processing of your data, you may withdraw it at any time. However, this may affect our ability to provide you with certain services.

8. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience and improve the functionality of our website. Cookies are small data files stored on your device that help us remember your preferences and recognize you on subsequent visits.

a. Types of Cookies

• Essential Cookies: Necessary for the operation of our website.
• Performance Cookies: Used to collect information about how visitors use our website.
• Functionality Cookies: Allow us to remember your preferences and personalize your experience.
• Targeting Cookies: Used to deliver relevant advertisements based on your interests.

b. Managing Cookies

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

9. Contact us

If you have questions about this Donor Privacy Policy or requests about the status and correctness of your donor data, please contact us at  jawaiurbanfoundation@gmail.com